Coordinated Enrollment Specialist- Part Time

POSITION SUMMARY

The part-time Coordinated Enrollment Specialist will provide administrative support to assist families with young children with eligibility, selection, and placement in one of Lane County's Preschool Promise programs. Additionally, during the slower season, this position will assist families with resource navigation as needed.

In the day-to-day the Coordinated Enrollment Specialist supports Preschool Promise enrollment by communicating with families and providers via phone calls, emails, and text messages, processing applications, and reviewing submitted documents to ensure eligibility and proper placement.

Individuals successful in this position are comfortable with technology and various platforms, have enthusiasm for data entry and for providing excellent service to families, and demonstrate strong communication skills and follow-through. They have a high standard for accuracy and attention to detail and enjoy working collaboratively with others in a seasonally fast-paced environment.

This position is a part-time, 25 hour per week role with benefits.

Candidates who are bilingual in Spanish and English are strongly preferred.

Please submit a resume and cover letter to be considered for this position.

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

The successful candidate must be able to perform each essential duty listed below at a satisfactory level with or without reasonable accommodation:

• Ground coordinated enrollment and community building efforts in anti-racism, addressing systemic oppression, equity, wealth disparity, intersectionality, and other areas critical to social justice. Engage with United Way's internal Equity Advisory Council or similar work.
• Communicate with all families and partners using trauma-informed practices and a high degree of customer service.
• Develop a deep understanding and up-to-date competence with all relevant training materials and use manuals and guidance from the Department of Early Learning and Care to determine eligibility of families for the Preschool Promise program.
• Oversight of and comfort with working within databases and spreadsheets, including auditing, cleaning data, tracking, support, and communications between families and providers regarding enrollment.
• Provide a high degree of attention to detail, accuracy, quality, and professionalism in assisting with documents, reports, proposals, and other correspondence.
• Quality control and troubleshooting within the program.
• Develop deep knowledge of and connection to local and statewide resources for families, including but not limited to basic needs support, parenting education, mental health services, healthcare, child care, and other critical support services.
• Assist with and participate in community tabling events throughout the year. Events may occur on evenings or weekends.
• Perform other duties as assigned.
• This position may require the use of a personal vehicle to attend work-related events and activities from time to time.

See job description for full duties

JOB REQUIREMENTS

Required/Necessary Skills, Knowledge, & Education

• Associates degree with work experience; or 2 years related work experience; or equivalent combination of education and work experience.
• Ability to use culturally appropriate communication to clearly and concisely correspond, both orally and in writing
• Accurately execute extensive data entry and maintain accurate records
• Ability to work efficiently and effectively under tight timelines
• Organized and pays close attention to detail
• Proficiency in Microsoft Suite, particularly SharePoint, Word, Excel, & Outlook, and comfort with technology

See job description for full list of requirements.

Desired Skills and Knowledge

• Bilingual and bicultural in Spanish and English - preference will be given to candidates who meet this standard
• Experience with BridgeCare or UniteUs platforms

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.

Research shows that women and people of color are less likely to apply for a job unless they meet 100% of the described qualifications. We are most interested in finding the best candidate for the position and encourage applicants to think broadly about how their lived and/or professional experience has prepared them to fulfill the duties of this position

SALARY STATEMENT

The budgeted lifespan salary range for this position is currently $20.99-25.19 per hour. Proffered salaries are determined by several factors including applicant's knowledge, skills, experience, position, equity, and market. We offer a bilingual pay differential for eligible employees.

United Way of Lane County offers a generous benefit package: Full-time employees receive four (4) weeks of paid time off (PTO). Part-time employees accrue PTO in proportion to their scheduled hours; 11 paid holidays; employer paid medical, dental, vision, and life insurance, long-term disability insurance; employee assistance program (EAP); and a 403(b) plan.

We have earned the Best Place for Working Parents® business designation in recognition of our commitment to supporting working parents.

Current Openings for Coordinated Enrollment Specialist Part Time Jobs at United Way of Lane County